In 2009 Angela had lost 10 stone through Gastric Bypass surgery and didn’t want to wait 2 years for the plastic surgery she need on the NHS. Angela then spent 3 to 4 months search out all the options, including surgery in the UK and abroad.
Angela started to feel like a number in the whole process, encountering many ‘sharks’ and sales consultants before stumbling across a wonderful clinic in Poland who were prompt in responding, extremely courteous and actually understood her needs as a patient.
The main concerns for Angela about having surgery abroad were:
No point of contact in the UK
You didn’t know anyone who had been there
Very little information available on clinic review websites
Had to book flights and hotels separately
Didn’t want a ‘cheap second rate procedure
The stigma associated with surgery in Eastern Europe
All of this caused Angela additional stress and worry.
In April 2010, after much deliberation, Angela went to Poland to have her tummy tuck – she booked on the understanding that she wasn’t fully committed to having any procedures until she met with the surgeon and enjoyed a good look around the hospital to check that everything was as it said it would be on the website; which it was! Angela felt like royalty and was treated like a VIP from start to finish. It was so good she returned 1 month later for a breast reduction and uplift.
Angela then realised that still no one offered a packaged holiday solution to the UK market; thus, Secret Surgery Limited was founded.
Angela decided to build the business not to exploit the market, but to help the millions of people that couldn’t afford surgery in the UK and were attracted to the competitive prices offered in Poland. For those frightened to travel abroad on their own like she did, or want a hassle free alternative, Secret Surgery was her idea for ‘one stop shop’ – a ready-made, hassle-free solution to affordable, exemplary cosmetic surgery abroad.
Please feel free to contact Angela. “Surgery is a huge life altering step and you must feel confident in your decision that it is right for you and that you are having surgery for the right reasons. I’m only at the other end of an email or telephone and can assist you however you need – no questions is too small or silly!”